Couple Reviews

In our couples’ words

The moments they loved,in their own words.

If anyone suggested we could relive our day I'd still choose The Hackney without hesitation.
Asrin, 2026
100+
couples told us how we did
4.9 out of 5
average rating on our five-point form
9.8 out of 10
how likely they are to recommend us

From 100+ post-wedding feedback forms. Every answer counted. Quotes word for word.

No couple has rated their overall experience below 4 out of 5.

What stays with our couples

Of the 100+ couples who answered, how many mentioned each of these. Tap one to read what they said.

  1. 100 mentioned how the place looked
    Coming in and seeing the place decorated. It was everything we imagined and so much more.
    Katie, 2026
    This place is a hidden gem and to be honest we're glad not as many people know about it because it added to the WOW factor for ourselves and our guests when we walked in.
    Chanelle, 2024
  2. 96 mentioned the team
    The team were so calm, friendly and helpful and seemed to be one step ahead of everything. We felt completely looked after without ever feeling like we were being fussed over.
    Hayley, 2026
    We had lots of guests who work in hospitality and all commented to us on how impressed they were with the staff, the professionalism and warmth that were shown to us was amazing…
    Ellie, 2025
  3. 91 mentioned the planning
    Dealing with the planning team, they really put us at ease and made it feel like a fun process
    Paul, 2024
    Having one point of call to see us right through to the last guest leaving on our wedding day
    Tracey, 2024
  4. 49 mentioned the food
    Everyone had a blast and said it's the best wedding food they've ever had!
    Tiffany
    The Pulled Beef, everyone said best wedding food they have ever had
    Nikaela
    All the dishes were incredible! We still have guests raving about it…
    Isabella
  5. 32 told us their guests were full of compliments
    Thank you for hosting such a beautiful day that we and many of our guests will never forget.
    Maddison, 2024
    We had the best day ever and all our guests were raving about it.
    Monica, 2026
  6. 30 called it stress-free or relaxed
    The team were so friendly and helpful and made everything feel easy and stress-free from start to finish.
    Hannah, 2025
  7. 24 mentioned how flexible we were
    How flexible and accomodating they were able to be, everything we asked for was incorporated.
    Helena, 2025
    The overall flexibility of the package and the amazing team! It made our wedding preparation less stressful.
    Silvia, 2025
  8. 19 mentioned the cocktails and drinks
    We received a lot of compliments on both the cocktails and bar staff from our guests…
    Sophia, 2026
    Most of our guests picked out the cocktails to be one of their favourite things, too! Specifically the pineapple daiquiri.
    Kari, 2026

The part couples worry about

They thought planning a wedding would be stressful

I thought I'd find it more stressful and there would be upselling, but it was fun.
Eleanor, 2026
…the planning form is an absolute work of art, incredibly simple to use and made life so much easier with decision-making and budget tracking.
Sophia, 2026

One team. One place. Your whole wedding.

The photos don't quite do it justice

Looked better than in photos we had seen
Charlotte, 2026

In their words, counted

  • times couples wrote "amazing"
  • mentions of the plants and greenery
  • times they wrote "perfect"
  • times they wrote "beautiful"

Why The Hackney?

They came for the feeling.

3 in 4 couples chose us for how it looks

Of the 88 couples who told us why they booked, 67 said it was the look and feel of the place.

The Winter Garden at The Hackney laid for dinner: two long tables with candles, hanging plants and bare bulbs, and bright flowers on mesh screens at the far end
Liked the vibe for a small-medium wedding. The exposed brick, plants, floral installations gave the relaxed east London vibe we were looking for.
Tessa

Clear from the start

Your pricing was reasonable and so simple to understand. The biggest factor was how upfront you were with the pricing.
Ryan
…it felt far more put together and well organised than weddings of friends who paid triple the amount. It was absolutely the best day!
Rosemary, 2024
We have gone away raving about the Hackney and would recommend it to absolutely anyone!
Faith, 2025
Where these reviews come from

After every wedding we send every couple the same short form. They score us on six things, from the overall experience to how likely they are to recommend us. We also ask what exceeded their expectations, their favourite moment, and what we could have done differently. Every number and quote on this page comes from those answers. These ratings come from our own couple feedback, not an external review platform. No testimonials written by us.

You've heard from them

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